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Box 196, Ozark, AR 72949\",\"bold\":true},{\"text\":\".\"}],\"attrs\":{}},{\"uid\":\"f07102e3b855412e8091350ed66ac241\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"\\r\"}]}],\"_version\":10}"}},{"title":"How do I set up automatic mortgage payments?","copy":{"json":"{\"type\":\"doc\",\"uid\":\"007a6b18fc904308bd7fe0ff2ec129a0\",\"attrs\":{},\"children\":[{\"uid\":\"3ace07c115894377b3b4b54ac0abd5ad\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"Loans must be current before establishing recurring payments.\",\"attrs\":{\"style\":{}}}]},{\"uid\":\"a8597b2fa2a847d2b49d818d53ec3cd0\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"With a Bank OZK checking or savings account, you can set up regular online payments through our online banking portal. Once you have enrolled in online banking, \"},{\"type\":\"a\",\"attrs\":{\"url\":\"https://www.ozk.com/login/\"},\"children\":[{\"text\":\"log in\"}],\"uid\":\"7050de697753452eb5fded6663a02c65\"},{\"text\":\" and go to the payments tab. Add Bank OZK as a biller and use the payment information included on your statement. After you create the profile for Bank OZK, click on the Bank OZK name to expand the biller details. You can add an auto payment or set reminders for payments based on your due date.\"}]},{\"uid\":\"dc0fd76cc3354d28903f417c7f7f4ce3\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"You can also set up recurring payments to pull from a non-Bank OZK bank account to pay your mortgage loan. \"},{\"text\":\"Complete our \",\"attrs\":{\"style\":{}}},{\"uid\":\"4b109465f93943e5ad19389981603d23\",\"type\":\"a\",\"attrs\":{\"url\":\"https://assets.contentstack.io/v3/assets/blt55f97d23af1029bd/blt828bf3a445a77ac5/AFT_or_ACH_Transfer_Form_2024.pdf\"},\"children\":[{\"text\":\"Loan Payment Transfer Authorization form\"}]},{\"text\":\", and mail the completed form and a voided check to our Loan Administration team at \",\"attrs\":{\"style\":{}}},{\"text\":\"Bank OZK, Attn Loan Administration, PO Box 196, Ozark AR 72949.\",\"bold\":true,\"attrs\":{\"style\":{}}}]},{\"uid\":\"cd060ff5d25c44bd9c0f6c8c28fdcc65\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"\",\"attrs\":{\"style\":{}}}]}],\"_version\":10}"}},{"title":"How do I verify or change my mortgage payment due date?","copy":{"json":"{\"type\":\"doc\",\"uid\":\"1a4f7b49419d498f9cd4fb371d089d2c\",\"attrs\":{},\"children\":[{\"uid\":\"b24c463bb5854fdc9f8a9089d71774de\",\"type\":\"p\",\"children\":[{\"text\":\"To verify your mortgage payment due date, please refer to your statement or contact the Customer Care Center at \"},{\"uid\":\"23fc7e770d9f42e7bfd9b39eb3f85667\",\"type\":\"a\",\"attrs\":{\"url\":\"tel18002744482\",\"target\":\"_self\"},\"children\":[{\"text\":\"1-800-274-4482\"}]},{\"text\":\", which is available Monday through Friday from 7:00 a.m. to 7:00 p.m. (CT) and Saturday from 7:00 a.m. to 4:00 p.m. (CT).\\r\"}],\"attrs\":{}},{\"uid\":\"6bc725d745194dbba510b4b90636e292\",\"type\":\"p\",\"children\":[{\"text\":\"To change your mortgage payment due date, please contact the Customer Care Center during regular business hours - Monday through Friday 8:00 a.m. to 5:00 p.m. (CT)\\r\"}],\"attrs\":{}}],\"_version\":10}"}},{"title":"I have changes, requests and/or questions about my mortgage. Who do I contact for help? ","copy":{"json":"{\"type\":\"doc\",\"uid\":\"861878b9a26f46ab9c4c9a57774cbd53\",\"attrs\":{},\"children\":[{\"uid\":\"a121eee3e6f04468ad789c737df7c423\",\"type\":\"p\",\"children\":[{\"text\":\"Our Home Loans Servicing Team is available to help with several mortgage related requests, including: \\r\"}],\"attrs\":{}},{\"uid\":\"552a45eda45e4064add087af5e3bea4a\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tAmortization schedule requests\\r\"}],\"attrs\":{}},{\"uid\":\"6006130d52b341b0b6005813984aef25\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tPayment adjustments, including postponing, delaying or skipping payments\\r\"}],\"attrs\":{}},{\"uid\":\"90ddc15706d5410fb1aaba0c631d5d47\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tPayment information, including payment application, explanation of allocation, payment amount changes and/or refunds\\r\"}],\"attrs\":{}},{\"uid\":\"ea6c34d5499e49d9a5211616b84dd8c9\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tCopies of loan documents and statements\\r\"}],\"attrs\":{}},{\"uid\":\"34cf9ec233b34a45ba45666c11ba13e5\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tEscrow account assistance, including copies of your escrow account analysis, account information or tax amounts\\r\"}],\"attrs\":{}},{\"uid\":\"63d7f11c09ea4e92b8b994161a9ceb66\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tLoan fee waivers\\r\"}],\"attrs\":{}},{\"uid\":\"716fe5ae4c584de6a1eafbf10177cda6\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tInsurance information updates, including flood master policy, homeowners’ insurance and insurance confirmations\\r\"}],\"attrs\":{}},{\"uid\":\"c4af8d92e05c4b37a3c129d9078d7669\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tCopies of your loan transfer letter, if servicing was transferred to Bank OZK\\r\"}],\"attrs\":{}},{\"uid\":\"69cf706f91734249a57a13b8a824bf17\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tPayoff amount requests\\r\"}],\"attrs\":{}},{\"uid\":\"be8a6579806a4d089ac9fc4fc973959f\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tCopies of your title or title application\\r\"}],\"attrs\":{}},{\"uid\":\"e30b7ba697454ccfb6a343bb82dca0c4\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tUpdates to your personal information on file with your loan\\r\"}],\"attrs\":{}},{\"uid\":\"7750ceca6bfb4acdaabef74d9a3fc884\",\"type\":\"p\",\"children\":[{\"text\":\"•\\tCopies or corrections to my 1098 or other tax documents\\r\"}],\"attrs\":{}},{\"uid\":\"ddc34628a0a440df81655a30bddcb57e\",\"type\":\"p\",\"children\":[{\"text\":\"For assistance on any of these topics, contact the Customer Care Center at \"},{\"uid\":\"ff1fcd85c41b4ed493d59f77844374c6\",\"type\":\"a\",\"attrs\":{\"url\":\"tel:18002744482\",\"target\":\"_self\"},\"children\":[{\"text\":\"1-800-274-4482\"}]},{\"text\":\" during business hours - Monday through Friday from 8:00 a.m. to 5:00 p.m. (CT).\\r\"}],\"attrs\":{}}],\"_version\":10}"}}],"non_faq_items":[]},"image_button":null,"image":null,"ledger":null,"list":null,"file_list":null,"personnel_info":null,"table":null,"text":null,"custom_debit_card_design_iframe":null}]}}]}]},"product_card_grid_block":null,"action_block":null,"accolades":null,"featured_item_block":null,"image_blocks":null,"documents_needed":null,"video_block":null,"download_images":null,"press_contact":null,"carousel":null,"benefits_perks":null,"blog_cloud":null}],"reach_out":[{"uid":"blt5cba8299c7532aab","header":"Let's Connect","body":[{"phone_number_link":{"title":"1-800-274-4482","href":"tel:18002744482"},"copy":{"json":"{\"uid\":\"bda6fdf599c2490ba605365a54496ab1\",\"attrs\":{},\"children\":[{\"uid\":\"bc49773f39244d839f9dc203e70c45e5\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"Need assistance with something? Our Customer Care Team is available to help you \"},{\"text\":\"Monday through Friday from 7am to 7pm CT and Saturday from 7am to 4pm CT.\",\"bold\":true}]},{\"uid\":\"de336e94ba7b4882b94125ab54302673\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"By submitting this form, you agree to our \"},{\"type\":\"a\",\"attrs\":{\"url\":\"/privacy/\",\"target\":\"_self\"},\"children\":[{\"text\":\"privacy and terms\"}],\"uid\":\"e9d99847d9204865a272ab6fb26421bd\"},{\"text\":\".\"}]},{\"uid\":\"ff6108c1d9cb4ee7ac09139f22dc8532\",\"type\":\"p\",\"attrs\":{},\"children\":[{\"text\":\"Please \"},{\"text\":\"do not\",\"bold\":true},{\"text\":\" enter any sensitive information such as SSN or account number in the form below.\"}]}],\"type\":\"doc\",\"_updated_by\":\"cs-migration/v1-v2\",\"_version\":19}"}}],"form":{"first_name":"First Name*","last_name":"Last Name","email":"Email*","phone":"Phone","zipcode":null,"select_field":[],"message":"Your Message*","submit_button_text":"Send Message","bottom_right_link":{"title":"Lost your card? 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