Mortgage Loans
Purchasing a new home should be a time filled with pride and joy. Ease the stress of getting a mortgage loan by working with a partner invested in your success.

Mortgage Options & Benefits
We offer both a fixed rate mortgage and an adjustable rate mortgage. See below for helpful information about both mortgage options. No matter which you choose, all Bank OZK mortgages are originated by local lenders you know and trust. All mortgage loans are also serviced in-house at Bank OZK.

Need help with your mortgage?
The COVID-19 pandemic has been difficult for homeowners. Bank OZK wants our customers to get the mortgage support they need through a federal Homeowners Assistance Fund. Apply today to see if you qualify for assistance with your primary residence mortgage.
Questions about the servicing of your mortgage with Bank OZK?
Please download this More Information About Loan Accounts document to help answer questions you may have concerning billing statements, credit reporting or other information requests.
For questions about mortgage payments, please contact our Customer Care Team using the form below. Be careful not to include your loan number, SSN or other sensitive information.
Let's Connect
Need assistance with something? Our Customer Care Team is available to help you Monday through Friday from 7am to 7pm CT and Saturday from 7am to 4pm CT.
By submitting this form, you agree to our privacy and terms.
Please do not enter any sensitive information such as SSN or account number in the form below.